What are some advanced CRM techniques to improve customer relationships?
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What are some advanced CRM techniques to improve customer relationships?
Advanced CRM techniques include predictive analytics, personalized marketing, and automated customer service.
Can you explain how predictive analytics works in CRM?
Predictive analytics uses historical data to forecast future customer behavior, helping businesses tailor their strategies.
What role does personalized marketing play in CRM?
Personalized marketing enhances customer engagement by delivering tailored content and offers based on individual preferences.
How can I implement automated customer service in my CRM?
You can implement automated customer service by integrating chatbots and AI tools that handle common inquiries and support.
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