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Privacy Policy of MagicBuddy

5 min read

Last Updated: February 10, 2024

1. Introduction

This Privacy Policy describes how MagicBuddy, a Telegram chatbot operated by MagicSpace SEO ("MagicSpace"), collects, uses, and discloses your personal information when you use our services. It also outlines your rights regarding your data and how we comply with relevant data protection regulations, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following information from you when you use MagicBuddy:

  • Basic Information: This includes your username, Telegram ID, and date of first interaction.
  • Interaction Data: This includes the text of your conversations with MagicBuddy, the commands you use, and the responses you receive.
  • Device Information: This includes the type of device you are using, your operating system, and your IP address.
  • Optional Information: You may choose to provide additional information, such as your email address or language preferences.

3. How We Use Your Information

We use your information to:

  • Provide and improve MagicBuddy services.
  • Personalize your experience with MagicBuddy.
  • Understand how you use MagicBuddy and improve its performance.
  • Analyze trends and usage patterns.
  • Respond to your inquiries and requests.
  • Send you important information about MagicBuddy, such as updates, security notices, and service changes.
  • Comply with legal and regulatory requirements.

4. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences and settings, provide personalized experiences, and analyze website traffic. We do not use cookies to track your activity outside of MagicBuddy.

5. Data Retention

We store your information for as long as is necessary to provide the services and fulfill the purposes described in this Privacy Policy. We may also retain your information for longer periods to comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

6. Data Sharing

We share your information with third-party service providers who help us operate and improve MagicBuddy. These service providers are contractually obligated to protect your information and are only allowed to use it for the purposes we have specified.

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect the rights or safety of MagicSpace, our users, or others.
  • Prevent or investigate fraud or other illegal activities.

7. Your Rights

You have the following rights regarding your personal information:

  • Right of access: You have the right to access your personal information and request a copy of it.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information about you.
  • Right to erasure: You have the right to request that we erase your personal information.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information.
  • Right to object: You have the right to object to the processing of your personal information.
  • Right to data portability: You have the right to request that we transfer your personal information to another controller.

To exercise any of these rights, please contact us at the address below.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

9. Children's Privacy

MagicBuddy is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Transfers

Your information may be transferred to and processed in countries outside of your country of residence, where data protection laws may differ from those in your country. We will take appropriate safeguards to ensure the security and confidentiality of your information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: MagicSpace SEO, Bahnhofstrasse 21, 6300 Zug, Switzerland or [email protected]