What are the advantages of rule-based chatbots?
An example of an AI chatbot conversation about the benefits of rule-based chatbots.
What are the advantages of rule-based chatbots?
Rule-based chatbots offer several advantages, including consistency in responses, ease of implementation, and lower costs.
Can you explain how they ensure consistency?
Sure! Rule-based chatbots follow predefined rules, which means they provide the same response to the same query every time.
What about their limitations?
While they are consistent, rule-based chatbots can struggle with complex queries and lack the ability to learn from interactions.
Are they suitable for all businesses?
They work best for businesses with straightforward FAQs or tasks, but may not be ideal for those needing complex interactions.
How do they compare to AI-driven chatbots?
AI-driven chatbots can learn and adapt over time, making them more flexible, while rule-based chatbots are more predictable.
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