What features should I look for in an AI chatbot?
An example of an AI chatbot conversation about product features.
What features should I look for in an AI chatbot?
When choosing an AI chatbot, consider features like natural language processing, multi-channel support, and analytics.
Can you explain natural language processing?
Natural language processing (NLP) allows the chatbot to understand and respond to human language in a conversational way.
What is multi-channel support?
Multi-channel support means the chatbot can interact with users across various platforms like websites, social media, and messaging apps.
How can analytics help improve chatbot performance?
Analytics provide insights into user interactions, helping you identify areas for improvement and optimize responses.
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