What are the best practices for testing AI chatbots?
The best practices for testing AI chatbots include defining clear objectives, using diverse test cases, and involving real users.
Can you explain why involving real users is important?
Involving real users helps identify usability issues and ensures the chatbot meets user expectations and needs.
What types of test cases should I consider?
Consider functional tests, edge cases, and user experience scenarios to cover a wide range of interactions.
How often should I test my chatbot?
You should test your chatbot regularly, especially after updates or changes, to ensure it continues to perform well.
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