How do AI chatbots compare to voice assistants?
AI chatbots are text-based and excel in handling written queries, while voice assistants are designed for spoken interactions.
What are the main advantages of using a voice assistant?
Voice assistants offer hands-free convenience, quick responses, and can integrate with smart home devices.
Can chatbots perform tasks that voice assistants can't?
Yes, chatbots can handle complex text-based tasks like data entry or detailed customer support more effectively.
Which one is better for customer service?
It depends on the context; chatbots are great for text-based support, while voice assistants can provide quick answers verbally.
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