What is your complaint resolution policy?
An example of an AI chatbot conversation about complaint resolution policies.
What is your complaint resolution policy?
Our complaint resolution policy aims to address issues promptly and fairly. We prioritize customer satisfaction.
How long does it usually take to resolve a complaint?
Typically, we aim to resolve complaints within 5-7 business days, depending on the complexity of the issue.
Can I escalate my complaint if I'm not satisfied with the resolution?
Yes, if you're not satisfied, you can escalate your complaint to a supervisor for further review.
What information do I need to provide to file a complaint?
To file a complaint, please provide your account details, a description of the issue, and any relevant documentation.
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