What is the average response time for Akita support?
The average response time for Akita support is typically within 24 hours, depending on the complexity of the issue.
Are there any priority levels for support requests?
Yes, we have priority levels. Critical issues are addressed within 1-2 hours, while standard requests are handled within 24 hours.
Can I track the status of my support request?
Absolutely! You can track your support request status through our support portal using your ticket number.
What should I do if I don't receive a response in the expected time?
If you haven't received a response within the expected time, please reach out to us via the support portal or email us directly.
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