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What is the average response time for Akita support?

An example of an AI chatbot conversation about Akita support response times.

😀
You

What is the average response time for Akita support?

MagicBuddy
MagicBuddy

The average response time for Akita support is typically within 24 hours, depending on the complexity of the issue.

😀
You

Are there any priority levels for support requests?

MagicBuddy
MagicBuddy

Yes, we have priority levels. Critical issues are addressed within 1-2 hours, while standard requests are handled within 24 hours.

😀
You

Can I track the status of my support request?

MagicBuddy
MagicBuddy

Absolutely! You can track your support request status through our support portal using your ticket number.

😀
You

What should I do if I don't receive a response in the expected time?

MagicBuddy
MagicBuddy

If you haven't received a response within the expected time, please reach out to us via the support portal or email us directly.

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