How can I align KPIs with my company's strategic goals?
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How can I align KPIs with my company's strategic goals?
To align KPIs with strategic goals, start by clearly defining your strategic objectives. Then, identify specific metrics that reflect progress towards those objectives.
What types of KPIs should I consider?
Consider both leading and lagging indicators. Leading indicators can predict future performance, while lagging indicators measure past performance.
How often should I review these KPIs?
It's best to review KPIs regularly, such as quarterly or monthly, to ensure they remain aligned with your strategic goals and adjust as necessary.
Can you give an example of a KPI that aligns with a strategic goal?
Sure! If your strategic goal is to increase customer satisfaction, a relevant KPI could be the Net Promoter Score (NPS) which measures customer loyalty.
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