What are some alternatives to the leaky bucket model in marketing?
Some alternatives include the funnel model, the customer journey map, and the flywheel model. Each offers a different perspective on customer retention and acquisition.
Can you explain the funnel model?
The funnel model visualizes the customer journey from awareness to purchase, focusing on converting leads at each stage.
What about the customer journey map?
The customer journey map outlines the entire experience a customer has with a brand, highlighting touchpoints and emotions.
How does the flywheel model differ from the others?
The flywheel model emphasizes customer retention and satisfaction, suggesting that happy customers drive growth through referrals.
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