How can I improve the performance of my AI chatbot?
To improve your AI chatbot's performance, consider optimizing its training data, enhancing its algorithms, and regularly updating its knowledge base.
What specific metrics should I track to measure performance?
You should track metrics like response time, user satisfaction scores, conversation completion rates, and fallback rates.
Are there any tools you recommend for monitoring these metrics?
Yes, tools like Google Analytics, Botanalytics, and Dashbot can help you monitor and analyze your chatbot's performance.
How often should I update my chatbot's training data?
It's best to update your chatbot's training data regularly, ideally every few weeks or after significant user interactions.
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