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How can I fix notification issues in the Asana mobile app?

An example of an AI chatbot conversation about troubleshooting Asana mobile app notifications.

😀
You

How can I fix notification issues in the Asana mobile app?

MagicBuddy
MagicBuddy

First, ensure that notifications are enabled in your app settings. You can check this by going to Settings > Notifications.

😀
You

I checked, and notifications are enabled. What else can I do?

MagicBuddy
MagicBuddy

Try clearing the app cache. Go to your device settings, find Asana, and select 'Clear Cache'.

😀
You

I cleared the cache, but I'm still not receiving notifications.

MagicBuddy
MagicBuddy

Make sure your device's Do Not Disturb mode is turned off. This can sometimes block notifications from apps.

😀
You

Okay, I turned off Do Not Disturb, but still no notifications. Any other suggestions?

MagicBuddy
MagicBuddy

If the issue persists, try uninstalling and reinstalling the app. This can often resolve persistent notification problems.

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