How can we assess emotional intelligence during recruitment?

How can we assess emotional intelligence during recruitment?

Assessing emotional intelligence can be done through structured interviews, behavioral assessments, and situational judgment tests.

What specific questions should we ask in an interview?

You can ask about past experiences where they had to manage conflict or demonstrate empathy. For example, 'Can you describe a time when you had to handle a difficult situation with a colleague?'

Are there any tools or tests you recommend?

Yes, tools like the EQ-i 2.0 or the MSCEIT are popular for measuring emotional intelligence in candidates.

How do we interpret the results from these assessments?

Interpreting results involves looking at scores in relation to benchmarks and understanding the context of the candidate's experiences.

Can emotional intelligence be developed over time?

Absolutely! Emotional intelligence can be enhanced through training, feedback, and real-life practice.