How do automated responses work in chatbots?
An example of an AI chatbot conversation about automated responses in chatbots.
How do automated responses work in chatbots?
Automated responses in chatbots use predefined scripts and AI algorithms to reply to user queries instantly.
Can they understand complex questions?
They can handle many complex questions, but their effectiveness depends on the training data and algorithms used.
What happens if the bot can't answer a question?
If the bot can't answer, it usually escalates the query to a human agent or provides a generic response.
Are there any limitations to automated responses?
Yes, limitations include understanding context, handling nuances, and providing personalized responses.
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