What are availability metrics and why are they important?
An example of an AI chatbot conversation about availability metrics in performance measurement.
What are availability metrics and why are they important?
Availability metrics are measurements that indicate the uptime and reliability of a system or service. They are crucial for assessing performance and ensuring customer satisfaction.
Can you give me some examples of availability metrics?
Sure! Common examples include uptime percentage, mean time to recovery (MTTR), and mean time between failures (MTBF).
How do I calculate uptime percentage?
Uptime percentage is calculated by dividing the total uptime by the total time (uptime + downtime) and multiplying by 100.
What is a good uptime percentage to aim for?
A good uptime percentage to aim for is typically 99.9%, which is often referred to as 'three nines'.
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