How do availability and consistency impact user experience?

What’s the difference between availability and consistency in a service?

Availability refers to how often a service is accessible, while consistency is about delivering a reliable experience every time.

Why is it important to balance both availability and consistency?

Balancing both ensures users can access the service when needed and have a predictable experience, enhancing satisfaction.

Can you give an example of a service that excels in both?

Sure! Many cloud services like Google Drive are highly available and maintain consistency in file access and performance.

What happens if a service is available but not consistent?

If a service is available but not consistent, users may become frustrated due to unpredictable performance, leading to a loss of trust.