What are key performance indicators and how do I benchmark them?
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives. To benchmark them, you compare your KPIs against industry standards or competitors.
Can you give me examples of common KPIs?
Sure! Common KPIs include customer satisfaction score, net profit margin, and employee turnover rate.
How often should I review my KPIs?
It's recommended to review your KPIs at least quarterly, but monthly reviews can provide more timely insights.
What tools can I use to track my KPIs?
There are several tools available, such as Google Analytics, Tableau, and Microsoft Power BI, which can help you track and visualize your KPIs.
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