What are the benefits of using chatbots in eCommerce?
Chatbots can enhance customer service, provide 24/7 support, and streamline the shopping experience.
How do chatbots improve customer service?
They offer instant responses to inquiries, reducing wait times and improving customer satisfaction.
Can chatbots help with sales?
Absolutely! They can recommend products, assist with purchases, and even follow up with customers.
Are there any downsides to using chatbots?
While they are efficient, some customers may prefer human interaction for complex issues.
How can I implement a chatbot in my online store?
You can integrate chatbots through various platforms or hire developers to create a custom solution.
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