What are the benefits of using conditional logic in chatbots?
Conditional logic allows chatbots to provide personalized responses based on user input, improving engagement.
Can you give me an example of how it works?
Sure! If a user asks about product availability, the chatbot can ask for their location to provide accurate information.
Does it help in reducing response time?
Absolutely! By guiding users through specific paths, chatbots can quickly deliver relevant information without unnecessary questions.
Are there any downsides to using conditional logic?
One downside is that overly complex logic can confuse users. It's important to keep it simple and intuitive.
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