What are the benefits of using contextual chatbots?
Contextual chatbots enhance user experience by providing personalized interactions based on user data and context.
Can you give me some specific examples of how they improve customer service?
Sure! They can remember past interactions, recommend products based on previous purchases, and provide instant support.
How do they differ from traditional chatbots?
Unlike traditional chatbots, contextual chatbots understand user intent and context, allowing for more relevant responses.
Are there any industries that benefit the most from them?
Yes, industries like e-commerce, healthcare, and finance see significant improvements in customer engagement and satisfaction.
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