What are the benefits of quality management in business?
Quality management helps improve efficiency, reduce costs, and enhance customer satisfaction.
Can you explain how it improves customer satisfaction?
By ensuring products meet quality standards, businesses can better meet customer expectations and build loyalty.
What role does employee training play in quality management?
Employee training is crucial as it equips staff with the skills needed to maintain quality standards.
Are there any specific quality management frameworks I should consider?
Yes, frameworks like ISO 9001 and Six Sigma are popular for establishing effective quality management systems.
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