What are the best analytics tools for chatbots?
An example of an AI chatbot conversation about the best chatbot analytics tools.
What are the best analytics tools for chatbots?
Some of the best analytics tools for chatbots include Google Analytics, Chatbase, and Botanalytics. They help track user interactions and improve performance.
How does Google Analytics work with chatbots?
Google Analytics can be integrated with chatbots to track user engagement, conversion rates, and other key metrics by sending events from the chatbot to GA.
Can you compare Chatbase and Botanalytics?
Sure! Chatbase offers advanced insights and natural language processing, while Botanalytics focuses on user behavior and retention metrics.
Are there any free options available?
Yes, tools like Google Analytics and some features of Botanalytics offer free tiers that can be useful for basic tracking.
What metrics should I focus on for my chatbot?
Key metrics include user engagement, retention rates, conversation completion rates, and user satisfaction scores.
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