What are the best KPIs for tech startups?
An example of an AI chatbot conversation about key performance indicators for tech startups.
What are the best KPIs for tech startups?
The best KPIs for tech startups often include Monthly Recurring Revenue (MRR), Customer Acquisition Cost (CAC), and Customer Lifetime Value (CLV). These metrics help gauge growth and sustainability.
How do I calculate Customer Acquisition Cost?
Customer Acquisition Cost (CAC) is calculated by dividing the total costs associated with acquiring new customers (marketing expenses, sales team costs) by the number of new customers acquired in a specific period.
What is a good MRR for a tech startup?
A good Monthly Recurring Revenue (MRR) varies by industry, but many successful tech startups aim for at least $10,000 in MRR within the first year.
Can you explain Customer Lifetime Value?
Customer Lifetime Value (CLV) is the total revenue a business can expect from a single customer account throughout the business relationship. It's crucial for understanding long-term profitability.
What other KPIs should I track?
In addition to MRR, CAC, and CLV, consider tracking churn rate, net promoter score (NPS), and average revenue per user (ARPU) to get a comprehensive view of your startup's performance.
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