What are the best practices for using conditional logic in chatbots?
An example of an AI chatbot conversation about best practices for conditional logic in chatbots.
What are the best practices for using conditional logic in chatbots?
The best practices include keeping conditions simple, using clear language, and testing thoroughly.
Can you give me an example of simple conditional logic?
Sure! For instance, if a user says 'I need help,' you can respond with options like 'Technical Support' or 'Billing Issues'.
How do I test the conditional logic in my chatbot?
You can test by simulating user interactions and checking if the chatbot responds correctly to different inputs.
What tools can I use to implement conditional logic?
Popular tools include Dialogflow, Microsoft Bot Framework, and ManyChat, which all support conditional logic.
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