What are the best practices for collecting feedback on AI systems?
An example of an AI chatbot conversation about best practices for AI feedback collection.
What are the best practices for collecting feedback on AI systems?
The best practices include defining clear objectives, using diverse feedback channels, and ensuring user anonymity.
How can I ensure the feedback is unbiased?
To minimize bias, use a representative sample of users and ask open-ended questions to gather diverse perspectives.
What tools can I use for collecting feedback?
You can use surveys, interviews, and feedback forms, as well as specialized tools like UserTesting or Typeform.
How often should I collect feedback?
Regularly collect feedback after major updates or quarterly to ensure continuous improvement and user satisfaction.
Can you give examples of good feedback questions?
Sure! Examples include: 'What do you like most about the AI?' and 'What improvements would you suggest?'.
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