What are the recent changes to the billing policy?
An example of an AI chatbot conversation about billing policy changes.
What are the recent changes to the billing policy?
The recent changes to our billing policy include adjustments to late fees and new payment options. Would you like more details?
Yes, can you explain the new payment options?
Sure! We now offer monthly payment plans and the option to pay via mobile apps. This should make it easier for our customers.
What about the late fees? How have they changed?
Late fees have been reduced from 10% to 5% of the outstanding balance, and we now offer a grace period of 5 days.
Are there any other important changes I should know about?
Yes, we also updated our refund policy to allow for quicker processing times. Let me know if you need more information!
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