How can I build rapport in digital interactions?
An example of an AI chatbot conversation about building rapport in digital interactions.
How can I build rapport in digital interactions?
Building rapport in digital interactions involves active listening, empathy, and personalization. What specific context are you referring to?
I'm thinking about customer service interactions.
In customer service, using the customer's name, acknowledging their concerns, and responding promptly can help build rapport.
What about in team collaborations?
For team collaborations, fostering open communication, showing appreciation for contributions, and being approachable are key.
Can you give me some examples of phrases to use?
Sure! Phrases like 'I understand how you feel' or 'Thank you for your input, it really helps' can be effective.
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