How can businesses improve their resilience during crises?
Businesses can enhance resilience by developing robust contingency plans, diversifying supply chains, and investing in technology.
What specific strategies should we implement in our contingency plans?
Key strategies include risk assessment, clear communication protocols, and regular training for employees on crisis management.
How important is employee training in this process?
Employee training is crucial; it ensures that staff are prepared to respond effectively during a crisis, minimizing disruptions.
Can you give examples of companies that successfully improved their resilience?
Sure! Companies like Starbucks and Toyota have implemented strong resilience strategies that helped them navigate crises effectively.
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