How can I test an AI chatbot effectively?
To test an AI chatbot effectively, you should define clear objectives, create diverse test cases, and gather user feedback.
What types of test cases should I create?
You should create test cases for various scenarios, including common questions, edge cases, and unexpected inputs.
How do I gather user feedback?
You can gather user feedback through surveys, direct interviews, or by analyzing chat logs to identify areas for improvement.
What tools can I use for testing?
Some popular tools for testing chatbots include Botium, TestMyBot, and Chatbot Testing Frameworks.
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