What is your cancellation policy?
Our cancellation policy allows you to cancel your booking up to 24 hours in advance for a full refund.
What happens if I cancel after the 24-hour window?
If you cancel after the 24-hour window, unfortunately, we cannot offer a refund.
Is there a fee for rescheduling my booking?
No, there is no fee for rescheduling as long as you do it at least 24 hours before your original booking.
Can I get a refund if I had to cancel due to an emergency?
We understand emergencies happen. Please contact our support team, and we will review your case for a possible exception.
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