What are the legal requirements for a cancellation policy?
An example of an AI chatbot conversation about cancellation policy legal requirements.
What are the legal requirements for a cancellation policy?
The legal requirements for a cancellation policy can vary by jurisdiction, but generally, it should be clear, fair, and communicated to customers before they make a purchase.
Do I need to provide a refund for cancellations?
It depends on your policy and local laws. Many places require refunds if the cancellation is made within a certain timeframe.
What should I include in my cancellation policy?
Your cancellation policy should include details like the notice period required, any fees, and how refunds are processed.
Can I change my cancellation policy after customers have booked?
You can change your policy, but you must inform existing customers of the changes and honor the terms that were in place at the time of their booking.
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