What are some effective case studies in crisis leadership?

What are some effective case studies in crisis leadership?

One notable case study is the response of Johnson & Johnson during the Tylenol crisis in 1982. They prioritized consumer safety and transparency.

How did they manage communication during that crisis?

They quickly issued a nationwide recall and communicated openly with the public, which helped maintain trust.

Are there other examples of crisis leadership?

Yes, another example is how New Zealand handled the Christchurch earthquake in 2011, showcasing strong leadership and community support.

What can we learn from these case studies?

Key lessons include the importance of transparency, swift action, and maintaining public trust during crises.