How can AI chatbots improve business integration?
AI chatbots streamline communication, automate processes, and enhance data sharing across departments.
Can you give me an example of a successful integration?
Sure! A retail company integrated a chatbot with their CRM, improving customer service response times by 50%.
What challenges did they face during integration?
They faced data silos and resistance to change, but training and gradual implementation helped overcome these.
What metrics should I track to measure success?
Key metrics include response time, customer satisfaction scores, and the volume of automated interactions.
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