What are some case studies of smart ticketing systems?
Smart ticketing systems have been implemented in various cities. For example, London’s Oyster card system allows seamless travel across public transport.
Can you give me another example?
Sure! In Singapore, the EZ-Link card is used for public transport and also for payments at various retail outlets.
What benefits do these systems provide?
They enhance user convenience, reduce wait times, and improve data collection for better service planning.
Are there any challenges faced by these systems?
Yes, challenges include ensuring cybersecurity, managing system integration, and addressing user privacy concerns.
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