What are some successful change management case studies?
There are several notable case studies in change management. One example is the transformation at IBM in the early 1990s, where they shifted from hardware to software and services.
What strategies did IBM use during their transformation?
IBM focused on strong leadership, clear communication, and employee involvement. They also invested in training and development.
Can you give me another example?
Sure! Another example is the change at Microsoft under Satya Nadella, who emphasized a growth mindset and collaboration.
What were the key changes implemented at Microsoft?
Key changes included fostering a culture of innovation, breaking down silos, and prioritizing customer feedback.
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