What are some case studies that illustrate value change in organizations?
One notable case study is the transformation of IBM in the early 2000s, where they shifted from hardware to services.
Can you explain how that shift impacted their overall performance?
Certainly! The shift allowed IBM to focus on higher-margin services, leading to increased profitability and market relevance.
Are there other examples of companies that have successfully changed their values?
Yes, another example is Unilever, which embraced sustainability, significantly enhancing its brand image and customer loyalty.
What challenges do organizations face when trying to change their values?
Organizations often face resistance to change, misalignment of leadership, and the need for cultural shifts to support new values.
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