What are some case studies on improvement in businesses?
There are several notable case studies. For instance, the turnaround of Starbucks in the early 2000s is a great example.
What specific strategies did Starbucks use to improve?
Starbucks focused on enhancing customer experience, improving product quality, and investing in employee training.
Can you give me another example?
Sure! The transformation of Domino's Pizza in 2009, where they revamped their recipe and marketing strategy, is another great case.
What were the results of Domino's changes?
Domino's saw a significant increase in sales and customer satisfaction, leading to a strong recovery in their market position.
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