What are some effective case studies on software quality improvement?
There are several notable case studies, such as the one from Microsoft, which focused on implementing automated testing to reduce bugs.
Can you tell me more about Microsoft's approach?
Microsoft adopted a strategy of continuous integration and automated testing, which significantly improved their software quality and reduced release times.
What other companies have successfully improved their software quality?
Companies like Google and Amazon have also implemented rigorous quality assurance processes, including code reviews and user feedback loops.
Are there any specific metrics they used to measure improvement?
Yes, common metrics include defect density, customer satisfaction scores, and the time taken to resolve issues.
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