What are some successful case studies of tech adoption in businesses?
There are several notable case studies. For instance, Starbucks adopted mobile ordering to enhance customer experience.
Can you tell me more about how Starbucks implemented this?
Starbucks integrated mobile ordering into their app, allowing customers to place orders ahead of time, reducing wait times.
What other companies have successfully adopted new technologies?
Companies like Amazon with their use of AI for logistics and Netflix with their recommendation algorithms are great examples.
How did Netflix's recommendation system impact their business?
Netflix's recommendation system significantly increased user engagement and retention, leading to higher subscription rates.
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