What are the main challenges in crisis management?
Some key challenges include communication breakdowns, resource allocation, and maintaining public trust.
How can organizations improve their crisis communication?
Organizations can improve by having clear communication plans, training spokespersons, and using multiple channels.
What role does technology play in crisis management?
Technology aids in real-time data analysis, communication, and coordination among teams during a crisis.
Can you give examples of successful crisis management?
Sure! Examples include Johnson & Johnson's Tylenol crisis and how they handled it with transparency and speed.
What are some common mistakes made during a crisis?
Common mistakes include delaying communication, underestimating the situation, and failing to engage stakeholders.
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