What are the main challenges in last-mile delivery?
Last-mile delivery faces several challenges, including traffic congestion, high delivery costs, and customer expectations.
How do companies address these challenges?
Companies are using technology like route optimization, drones, and crowd-sourced delivery to improve efficiency.
What impact does customer feedback have on last-mile delivery?
Customer feedback is crucial; it helps companies refine their services and address pain points in the delivery process.
Are there any innovative solutions being implemented?
Yes, some companies are experimenting with autonomous vehicles and smart lockers to enhance last-mile delivery.
What trends should we watch for in the future of last-mile delivery?
Key trends include increased automation, sustainability efforts, and the use of AI for predictive analytics in logistics.
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