What are the main challenges of digital transformation in government?
The main challenges include resistance to change, budget constraints, outdated technology, and data security concerns.
How can governments overcome these challenges?
Governments can invest in training, adopt agile methodologies, collaborate with tech partners, and prioritize cybersecurity.
What role does citizen engagement play in this process?
Citizen engagement is crucial as it helps ensure that digital services meet public needs and fosters trust in government.
Can you give examples of successful digital transformation in government?
Sure! Examples include Estonia's e-Residency program and the UK's Government Digital Service, which improved online services.
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