What are my rights as a consumer under consumer protection laws?

What are my rights as a consumer under consumer protection laws?

As a consumer, you have the right to receive goods and services that are safe, of satisfactory quality, and as described. You also have the right to refunds, repairs, or replacements if products are faulty.

Can you explain what constitutes a faulty product?

A faulty product is one that does not meet the standards of quality, safety, or performance that a consumer would reasonably expect. This includes items that are damaged, defective, or not as described.

What should I do if I receive a faulty product?

You should contact the seller or manufacturer to report the issue. You are entitled to a refund, repair, or replacement, depending on the situation.

Are there any time limits for returning faulty products?

Yes, there are typically time limits for returns, which can vary by retailer. It's important to check the return policy, but many places allow returns within 30 days of purchase.

What if the seller refuses to give me a refund?

If a seller refuses to provide a refund for a faulty product, you can escalate the issue by contacting consumer protection agencies or seeking legal advice.