What are my rights regarding refunds for online purchases?
An example of an AI chatbot conversation about consumer rights and refunds.
What are my rights regarding refunds for online purchases?
As a consumer, you generally have the right to a refund if the product is faulty, not as described, or if you change your mind within a certain period.
How long do I have to request a refund?
The time frame for requesting a refund varies by retailer, but it's typically between 14 to 30 days from the date of purchase.
What if the seller refuses to give me a refund?
If a seller refuses a refund, you can escalate the issue by contacting consumer protection agencies or filing a complaint.
Are there any exceptions to the refund policy?
Yes, exceptions may include personalized items, digital downloads, or items that have been opened and used.
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