What are some effective error recovery strategies for chatbots?
Effective error recovery strategies include acknowledging the error, providing options, and asking clarifying questions.
Can you give me an example of how to acknowledge an error?
Sure! You can say, 'I’m sorry, I didn’t understand that. Can you please rephrase your question?'.
What if the user keeps getting frustrated?
In that case, it's important to empathize. You might say, 'I understand this is frustrating. Let’s try a different approach.'
How can I improve the chatbot's understanding over time?
You can implement machine learning techniques to analyze user interactions and improve responses based on feedback.
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