What are common failure points for AI chatbots?
An example of an AI chatbot conversation about common failure points in AI chatbots.
What are common failure points for AI chatbots?
Common failure points include misunderstanding user intent, lack of context awareness, and limited training data.
Can you give examples of misunderstandings?
Sure! For instance, if a user asks for 'bank hours' but the chatbot thinks they mean 'banking hours' for a specific service.
How can these issues be mitigated?
Improving training data, implementing better context tracking, and using user feedback can help mitigate these issues.
What role does user feedback play in chatbot improvement?
User feedback is crucial as it helps identify gaps in understanding and areas for enhancement in the chatbot's responses.
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