What should I do if my chatbot fails to understand user queries?
You can start by analyzing the logs to identify common misunderstandings and improve the training data.
How can I improve the chatbot's responses?
Consider implementing user feedback mechanisms to learn from mistakes and refine the response algorithms.
Is there a way to test the chatbot before going live?
Yes, you can use simulated conversations and A/B testing to evaluate its performance and make necessary adjustments.
What are some common reasons for chatbot failures?
Common reasons include poor training data, lack of context understanding, and insufficient handling of edge cases.
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