What are the key features of AI chatbots for e-commerce?
Key features include 24/7 customer support, personalized recommendations, and order tracking.
How do chatbots improve customer experience?
They provide instant responses, reduce wait times, and offer tailored suggestions based on user behavior.
Can chatbots handle multiple languages?
Yes, many AI chatbots can support multiple languages, enhancing accessibility for global customers.
What platforms can I integrate chatbots with?
You can integrate chatbots with platforms like Shopify, WooCommerce, and social media channels.
Are there any examples of successful e-commerce chatbots?
Yes, brands like Sephora and H&M use chatbots to enhance customer engagement and streamline shopping.
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