Why is feedback important for AI chatbots?
Feedback is crucial for AI chatbots as it helps improve their responses and overall user experience.
Can you give me an example of how feedback has improved a chatbot?
Sure! For instance, if users frequently report that a chatbot misunderstands a specific question, developers can adjust its training data to address that issue.
What methods do you use to collect feedback?
We collect feedback through user ratings, direct comments, and analyzing conversation logs to identify areas for improvement.
How often do you update the chatbot based on feedback?
We aim to update the chatbot regularly, often after significant feedback trends are identified, to ensure continuous improvement.
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