How can AI chatbots improve patient experience in healthcare?
AI chatbots can streamline appointment scheduling, provide instant answers to health queries, and offer personalized care.
What specific tasks can a chatbot handle for patients?
Chatbots can assist with booking appointments, sending reminders, answering FAQs, and even triaging symptoms.
Are there any examples of successful chatbot implementations in hospitals?
Yes, many hospitals use chatbots for patient intake, follow-up care, and even mental health support, improving efficiency.
How do patients feel about using chatbots for their healthcare needs?
Most patients appreciate the convenience and quick access to information, though some prefer human interaction for complex issues.
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